Frequently Asked Questions

  • Yes! We ship via UPS Monday through Wednesday so your cookies arrive as fresh as possible. We avoid late-week shipping to prevent weekend delays.

  • Orders ship within 2–4 business days. You’ll get a tracking number as soon as your box heads out.

  • Not yet. For now, we only ship within New York State.

  • Yes. There is a $20 minimum for both shipping and pickup orders.

  • They’re at their best within 3 days of delivery.

  • Yes. Local pickup is available in Brooklyn (Windsor Terrace) on Saturdays and Sundays. You can select the pickup date at checkout and we’ll send you the details.


Ordering, Shipping, & pickup

  • Yes. You can ship to a different address during checkout. For special gift notes or custom requests, please email us at dessertsbeforedinnerny@gmail.com.

  • Cookiegram is our little “thinking of you” in cookie form. When you spend $20 or more in one order, you can send one free Cookiegram to someone special in New York State.
    You choose the flavor (Espresso, Triple Dark Chocolate, or Chocolate Chip), write a short personal note, and we’ll ship it within 7 business days. Each Cookiegram includes a discount code so the recipient can send one forward and keep the cookie love going.

Gifting & CookiegraM

  • Each cookie weighs between 115–130 grams, depending on the flavor. They’re oversized, rich, and satisfying — perfect for one serious treat or sharing between two.

  • We focus on bold, original flavors you won’t find anywhere else in NYC. We use high-quality ingredients and bake in small batches to deliver a standout cookie experience every time.

  • Yes. Common allergens may include wheat, eggs, milk, soy, and nuts depending on the flavor. Each product page includes full allergen details. All desserts are made in a kitchen that also processes common allergens. Cross-contact may occur.

Product Information

  • Keep them in an airtight container at room temperature. For longer storage, freeze.

  • Yes! Place them in an airtight container or freezer bag first.

  • Definitely. Heat in the oven at 350°F for about 10 minutes for that fresh-baked texture.

Storage & Handling

Business Info & Orders

  • Yes. Registered as a Home Processor with the New York State Department of Agriculture and Markets 

  • Q: Where are you located?
    A:
    We’re based in Brooklyn, NY (Windsor Terrace).

  • Yes. For some special and limited products we offer preorders.

  • Yes. We offer refunds for orders that arrive damaged, are lost in transit, or contain incorrect items.

  • Yes. Please email dessertsbeforedinnerny@gmail.com with your event details and we’ll get back to you.

  • Yes. For wholesale inquiries, email dessertsbeforedinnerny@gmail.com.